Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Dan S

March 13, 2023

5  out of  5 rating by Dan S
"Most organized and friendly. Always have the best answers Everyone makes you feel like family thank you for everything. you all are the best"

Brenda Haggerty

March 13, 2023

5  out of  5 rating by Brenda Haggerty
"Mark is terrific. He's knowledgeable, friendly and always helpful"

Melani Manley

March 13, 2023

5  out of  5 rating by Melani Manley
"Whenever I call the office I am helped promptly, by friendly people who know what they’re doing."

Amy Hutch

March 10, 2023

1  out of  5 rating by Amy Hutch
"Awful service, even after being long time customers. We never have needed to file claims, easy going customers. Needed repairs done, everything except garage painted and Mark unwilling to help to the capacity he could. Allstate was more than happy to accept my business. Will be moving all of my business to Allstate."

Kwadwo Owusu-Ansah

February 27, 2023

5  out of  5 rating by Kwadwo Owusu-Ansah
"My experience working with this agent has been awesome. Wonderful customer experience and always looking to save you money. Cathy, Rhonda and Mark himself are great people to work with. Not trading you guys."

Lynx P

February 27, 2023

1  out of  5 rating by Lynx P
"Office lies. Changes the price after issuing the policy. Rates are triple what they are elsewhere. Try another company or at least another State Farm agent because these ones are awful"

Lynnsay Parmentier

February 19, 2023

1  out of  5 rating by Lynnsay Parmentier
"Avoid this specific office. Cathy lies. They write your policy take your money and then remove all discounts after a month forcing you to pay more. They just send a bill to the mortgage company demanding more money. The low price sounds great at first but don’t be fooled they will screw you over, even when you take the issue to Mark he don’t care either. Horrible customer service"


February 16, 2023

1  out of  5 rating by J P
"Wish I could issue a negative rating. Catherine working in this office issues policies giving you a great price to start, getting You to commit and hand over the money. she then removes all the discounts she added after 60 days forcing the customer to pay the difference. Lies to the customer. They don’t care once the policy is written because it was paid in full and now they send a second bill expecting the customer to pay more. Steer clear of this office unless you want fake pricing and extra bills to come for absolutely no reason."

Pete Prekaj

September 30, 2022

5  out of  5 rating by Pete Prekaj
"I’ve been using mark for about 10 years now and let me just say he makes it so easy for me to deal with him that you would think he works for you. His a great guy and I would definitely recommend him for both business and and personal."


September 19, 2022

5  out of  5 rating by Z L
"strongly recommend this business. Very professional and helpful to get your insured."

GM Painting

July 26, 2022

5  out of  5 rating by GM Painting
"GM Painting has found the best solutions working with Mark. We highly recommend this office."

Jizeng Jin

July 20, 2022

5  out of  5 rating by Jizeng Jin
"Mark is an awesome insurance agent."

Lilian Tao

July 18, 2022

5  out of  5 rating by Lilian Tao
"I love working with Mark and his team. He is always so responsive, excellent communication skills. I would come to him for any needs!"

Jaamy Fountain

July 15, 2022

5  out of  5 rating by Jaamy Fountain
"Mark Rzepka goes the extra for you He helps you make good decisions choosing your policy"

Denice Allen

April 29, 2022

5  out of  5 rating by Denice Allen
"Mark is always available to talk to you , and take care of any policy changes , claims ok questions you make have."

Sarah McCullough

February 4, 2022

5  out of  5 rating by Sarah McCullough
"This office reached out to offer me a quote and, in the end, offered me some professional advice that was extremely helpful! That was the epitome of GREAT customer service. Going above and beyond during my first interaction was not anticipated. I would highly recommend Mark and his team any day!"

Grace Foodie

November 4, 2021

5  out of  5 rating by Grace Foodie
"I moved from other state and Mark helped with all the insurance transition. His communication is absolutely amazing. Many people do say it is hard to get to your agent(s) most of the time, but NOT here."

Ken Coles

October 21, 2021

5  out of  5 rating by Ken Coles
"I have been working with Mark and his team for over 10 years, they are fantastic to work with and have been with me through some amazing milestones. From new cars, houses and other services to make sure my family is well taken care of. The team is always available when I call and super efficient to make changes that meet my needs. 10/5 if they would let me vote that way! Thanks Mark!!!"

Glen Rivard

October 13, 2021

5  out of  5 rating by Glen Rivard
"Always there to help me. Friendly, fast and courteous. THE place for your insurance needs."

Marvin Davis

October 7, 2021

5  out of  5 rating by Marvin Davis
"I am completely satisfied with the personal service I have been receiving and can't stop telling the truth about the great service I receive from State Farm. Sincerely, Marvin L. Davis"

Sharita Johnson

October 1, 2021

5  out of  5 rating by Sharita Johnson
"I love all the reps at this location they always been very friendly and fast and right there when you need them my experience has been GREAT!!!!! This is definitely a location you want to trust with your policy and needs!!"

Becky Donohue

October 1, 2021

5  out of  5 rating by Becky Donohue
"Mark and his staff are the best! They go out of their way to be sure you are taken care of!"

Aaranisa Clay

September 27, 2021

5  out of  5 rating by Aaranisa Clay
"Great customer service, very friendly staff, and I saved money with State Farm compared to my previous company. Mario is great!"

Stefan Metro

September 9, 2021

5  out of  5 rating by Stefan Metro
"I have been with this company for 20 years and still no one has Even come closeGreat jobGuysKeep up the good work"

Carrie Camfield

May 10, 2021

5  out of  5 rating by Carrie Camfield
"Mark had been my agent for over five years. Both Mark and his staff are always very professional and quick to respond to all inquiries."