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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kya Hardwick

Kya Hardwick

September 10, 2024

5  out of  5
rating by Kya Hardwick
"I had an awesome experience in speaking with Mark Rzepka of State Farm. Very knowledgeable, quick and efficient. Thank you for all of your help. I highly recommend Mark and his team for any of your personal and business insurance needs."
We responded:
"Kya, I'm glad you had an awesome experience with our office. Your recommendation means a lot to us. We're always here for any of your personal and business insurance needs. Thank you for your kind words! - Mark Rzepka - State Farm Insurance Agent, Walled Lake, MI"
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Samantha Ann

July 25, 2024

5  out of  5
rating by Samantha Ann
"I’ve had State Farm for 21 years! Everyone is very helpful with all my needs or concerns."
We responded:
"Hey Samantha! Wow, 21 years! We're so happy to have been able to assist you with all your needs and concerns over the years. Your loyalty means a lot to us. If you ever need anything, we're always here for you! - Mark Rzepka - State Farm Insurance Agent, Walled Lake, MI"
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TINA STIRZINGER

April 1, 2024

5  out of  5
rating by TINA STIRZINGER
"We've been working with Mark for many years. He is thorough and quick to respond beyond office hours. Very happy to have him as our agent!"
We responded:
"Thank you, Tina, for your positive feedback! We're delighted to hear that you've had a great experience working with our office. Providing thorough and responsive service is our priority, and we're grateful for the opportunity to assist you with your insurance needs. Feel free to reach out if you have any questions in the future. - Mark Rzepka - State Farm Insurance Agent, Walled Lake, MI"
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Claudia Vockler

March 27, 2024

5  out of  5
rating by Claudia Vockler
"Friendly discussion with helpful information and fast response for quotes"
We responded:
"Thank you for the positive feedback, Claudia! I'm glad to hear you found our office friendly and helpful, with fast responses for quotes. Please feel free to reach out for any future insurance needs or questions. - Mark Rzepka - State Farm Insurance Agent, Walled Lake, MI"
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Gianni Campo

March 15, 2024

5  out of  5
rating by Gianni Campo
"Mark does a great job following up with myself and our family to help us with any of or insurance questions/issues,etc. Have been a customer for about 10 years now."
We responded:
"Gianni, we are thrilled to hear about your positive experience with our team over the past 10 years. Providing excellent service to you and your family is our top priority, and we appreciate your loyalty and trust in us. Thank you for choosing Mark Rzepka - State Farm Insurance Agent for your insurance needs."
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Chad Lowery

March 13, 2024

5  out of  5
rating by Chad Lowery
"Been with state farm for years great service with the mark Rzepka team keep up the great work.."
We responded:
"Chad, we are thrilled to hear about your positive experience with our office. Providing great service to our customers is our top priority, and we appreciate your loyalty over the years. Thank you for your kind words and for trusting us with your insurance needs. - Mark Rzepka - State Farm Insurance Agent, Walled Lake, MI"
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FS 7444

January 31, 2024

5  out of  5
rating by FS 7444
"Mark was very responsive to any and all inquiries. Very personable and helpful."
We responded:
"Thank you for the review! We are glad Mark was able to assist you with your insurance questions."
Profile photo of Brock House

Brock House

January 3, 2024

5  out of  5
rating by Brock House
"Marks team has helped me for almost 10 years now, price is great, Service is great."
We responded:
"Brock, it makes us incredibly happy to know that we have been able to help you with your insurance needs. Contact us anytime if you ever need anything."
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Elizabeth Rzepka

November 29, 2023

5  out of  5
rating by Elizabeth Rzepka
"Always available and ready to help whenever I need them!"
We responded:
"Thank you, Elizabeth! We appreciate you taking the time to leave a kind review. Please let us know if you need anything."
Profile photo of Karina Ortiz-Lopez

Karina Ortiz-Lopez

November 17, 2023

5  out of  5
rating by Karina Ortiz-Lopez
"Thank you for everything"
We responded:
"Thank you, Karina! We appreciate you!"
Profile photo of Tina Bush

Tina Bush

October 27, 2023

5  out of  5
rating by Tina Bush
"Great service! Would highly recommend"
We responded:
"Tina, Thank you for the review. My team and I appreciate your business. We pride ourselves on excellent customer service."
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Brittany Hassell

October 5, 2023

5  out of  5
rating by Brittany Hassell
"Have been with them for 9 years. Cathy helped me get affordable insurance when I was starting out on my own, and has been there for me ever since along with all my life changes. Very competitive rates, and great customer service by all who work there as well."
We responded:
"Thank you for the review, Brittany! We are glad to hear that Cathy was able to help you with your insurance needs. Your feedback is important to us and we value the chance to provide you with high-quality coverage."
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Theresa Lentini

September 27, 2023

5  out of  5
rating by Theresa Lentini
"I'm a new customer at State Farm with Mark and just to say they were very welcoming and pleasant. Looking forward to doing business! A+"
We responded:
"Theresa, thank you for the 5 star review. I am glad you had a good experience with my agency. Welcome and I look forward to working with you."
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Reginald Barber

August 18, 2023

5  out of  5
rating by Reginald Barber
"They are very informative and understanding of customers situations."
We responded:
"We appreciate the five-star rating, Reginald! Thank you for trusting us with your coverage needs!"
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Patty Evans

August 16, 2023

5  out of  5
rating by Patty Evans
"Mark and his team are always willing to help and support me when solving issues or deciding on the best policies to use"
We responded:
"Patty, thank you for your review. We appreciate it. My team and I pride ourselves excellent customer service."
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Tricia Manzo

May 4, 2023

5  out of  5
rating by Tricia Manzo
"An amazing insurance office. They have expertly handled all of our insurance needs from insuring our home and vehicles to taking care of all life's little mishaps."
We responded:
"Tricia, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Walled Lake."
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L.J. Storey

April 29, 2023

5  out of  5
rating by L.J. Storey
"Customer service centric"
We responded:
"L.J., thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Andres Ramos

April 19, 2023

5  out of  5
rating by Andres Ramos
"I am very happy with my insurance an the people that work at my agency they really nice people an very helpful"
We responded:
"We love seeing reviews like this, Andres! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Randy Zingaro

April 17, 2023

5  out of  5
rating by Randy Zingaro
"Easy to deal with. One quick call, all done."
We responded:
"Thank you for the positive review, Randy!"
Profile photo of Kyle Hollis

Kyle Hollis

April 10, 2023

5  out of  5
rating by Kyle Hollis
"Been a customer for years and have never had any issues. Very friendly and knowledgeable when it comes to any questions I have. I have even recommended friends and family to marks office."
We responded:
"Kyle, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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James Hurst

April 5, 2023

5  out of  5
rating by James Hurst
"I can't say enough good things about my experience. Mark and his team are amazing!! They were so helpful and did above and beyond to help us with our needs, I cant thank them enough. Best experience I've ever had with an insurance company. They really treat you like family."
We responded:
"Thank you, James, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members who go above and beyond for their customers. Thank you for being a part of our State Farm family!"
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Megan Henson

March 27, 2023

5  out of  5
rating by Megan Henson
"Fast, friendly service. Someone is always available to answer questions. Rhonda in particular goes the extra mile for her clients. Could not be happier with Mark Rzepka Agency!"
We responded:
"Wow, thank you for the five-star rating, Megan! Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance!"
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Will Broslat

March 25, 2023

5  out of  5
rating by Will Broslat
"I been with State Farm for 2 years now and their service and pricing has been excellent. I’m saving $1000 year over my prior carrier."
We responded:
"Will, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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David Dean

March 22, 2023

5  out of  5
rating by David Dean
"Outstand service and value"
We responded:
"David, thank you for your kind comments!"
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Vicki Stratton

March 21, 2023

5  out of  5
rating by Vicki Stratton
"Great insurance company, very caring ,an just a phone call away to help you out..I love these guys.."
We responded:
"We love seeing reviews like this, Vicki! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"